Reference Library

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Important Information

In case of a true emergency, call our main line (360) 943‐8060. If after hours, call (360) 786-6612.

If you do not hear from this office regarding your request, please call (360) 943-8060 to confirm we received your request.

Please refer to your lease and security deposit agreement for repairs that will be your financial responsibility.

The Landlord Tenant Law states the response time for your repair request is:

    • 24 hours for no hot or cold water, heat or electricity, or for a condition imminently hazardous to life.
    • 72 hours for repair or refrigerator, range and oven, or a major plumbing fixture supplied by landlord.
    • 10 days for all other repairs.

Reference Library

Furnace – How to change the furnace filter

Garbage Disposal – Garbage disposal not working

Garage Door – Garage door not working

Gas Fireplace – How to light a pilot light

Power/Lights Out – How to reset a tripped breaker

Power/Lights Out – How to reset your GFCI

Sink/Clog – How to unclog your sink with Zip It

Sink/Slow Flowing Faucet – How to change the aerator

Window Repair – Side-load single hung balance spring replacement

All work orders are submitted via our new Tenant Portal

Please refer to the Reference Videos above before submitting a work order.

Click the button below to visit our Tenant Portal to submit a work order.