{"id":4591,"date":"2020-04-28T10:18:49","date_gmt":"2020-04-28T17:18:49","guid":{"rendered":"https:\/\/rantsgroup.com\/?p=4591"},"modified":"2020-07-16T10:20:02","modified_gmt":"2020-07-16T17:20:02","slug":"the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis","status":"publish","type":"post","link":"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/","title":{"rendered":"The Rants Group Continues to Support Tenants During the COVID-19 Crisis"},"content":{"rendered":"

By Heidi Smith (Thurston Talk)<\/p>\n

Paying your own mortgage as the COVID-19 crisis unfolds is stressful enough. Imagine managing hundreds of commercial and residential properties whose tenants suddenly lack reliable income streams. If you\u2019re Pat Rants, president and CEO of The Rants Group, the response is to focus on collaboration and problem-solving. \u201cWe\u2019re going to work together, be flexible and figure out a way to make it work,\u201d says Rants.<\/p>\n

As of this writing, Governor Inslee\u2019s statewide \u201cStay Home, Stay Healthy\u201d order is scheduled to last until May 4. Washington, Oregon and California will coordinate their efforts to re-open their respective economies but in the meantime, local business is hurting.<\/p>\n

For commercial tenants, multiple challenges exist. Some can\u2019t pay their rent because their business had to close. Others need to stay open to provide essential services or support companies that do. \u201cSome of our tenants, especially those in the medical field, have to remain open and we have to keep taking care of their building to make that possible,\u201d says Rants. \u201cOn the other side, we have people who can\u2019t work at all. Our goal with commercial tenants is to do everything we can to keep them in business.\u201d<\/p>\n

The objective is similar for residential tenants: doing whatever it takes to keep people in their homes, whether those are apartments or houses. Some properties require visits from the maintenance staff, a situation that Rants acknowledges makes some residents feel anxious. \u201cPeople are nervous about somebody coming into their home,\u201d he says. \u201cOur maintenance people have to be very careful for both themselves and the people they are visiting.\u201d<\/p>\n

The Rants Group has put several modifications in place to minimize risk and lessen the impact of COVID-19 on both staff and tenants. For example, they won\u2019t be charging any late fees (before the Governor\u2019s order required it) for those who can\u2019t pay their rent on time. \u201cWe have great tenants who have lost their jobs, or their business closed, and they just don\u2019t have any income,\u201d says Rants. \u201cWe\u2019re going to work with them.\u201d<\/p>\n

On the health and safety front, commercial building janitors have switched their nightly emphasis to cleaning high-touch areas such as door handles, bathrooms, workroom counters, and conference tables, with less priority placed on tasks like dusting and vacuuming. Most transactions now take place online and all employees are working from home with offices connected through Microsoft Teams. \u201cOverall, I don\u2019t think we\u2019ve lost a step,\u201d says Rants. \u201cWe\u2019re able to collect rent and pay bills online.\u201d To that end, they encourage all tenants to pay their rent electronically through the Tenant Portal on their website.<\/p>\n

The shift was relatively minor for the company, which already did a portion of its business online. \u201cWe\u2019re able to do 95 percent of what we do remotely,\u201d Rants says. \u201cThe greatest impact is on our clients and our tenants. So many of them are closed or at least severely hampered in their operations, and that\u2019s huge for them and for the economy.\u201d<\/p>\n

There is one silver lining to the COVID-19 cloud: it has forced many businesses to strip down operations to their essentials, increasing efficiency in the process. Some of those shifts will live beyond the outbreak. \u201cAny time there\u2019s a change, it forces you to find ways to be more efficient and do things differently,\u201d Rants notes. \u201cA lot of the things we\u2019re doing right now will carry over once this crisis has ended. I think it\u2019s going to be that way for a lot of businesses.\u201d To help the community cope with this crisis, The Rants Group has recently donated $10,000 to the Thurston County Food Bank, which will be put toward emergency needs as they emerge. As stated on the Thurston County Food Bank\u2019s website, if an emergent need does not occur, the contribution will be used to support their overall mission of ending hunger in the community.<\/p>\n

Aside from the financial and logistical challenges posed by COVID-19, one of the biggest difficulties is uncertainty. Without a clear timeline for when businesses can re-open or people can get back to work, it\u2019s hard for people to know how to plan for the future. \u201cPeople are worried because we don\u2019t know how long this is going to go on,\u201d says Rants. \u201cOur nation and our world don\u2019t have all the answers right now, but we\u2019re going to get through this.\u201d<\/p>\n

The company\u2019s hours remain the same and their traditional methods of communication are still open. The most direct way to send service requests is through the Tenant Portal. For a complete list of resources for both residential and commercial tenants, visit the Rants Group Resource Page<\/a>. Learn more at The Rants Group website<\/a> or by calling 360.943.8060<\/a>.<\/p>\n

For the full story, visit: https:\/\/www.thurstontalk.com\/2020\/04\/28\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

By Heidi Smith (Thurston Talk) Paying your own mortgage as the COVID-19 crisis unfolds is stressful enough. Imagine managing hundreds of commercial and residential properties whose tenants suddenly lack reliable income streams. If you\u2019re Pat Rants, president and CEO of The Rants Group, the response is to focus on collaboration and problem-solving. \u201cWe\u2019re going to…<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"yoast_head":"\nThe Rants Group Continues to Support Tenants During the COVID-19 Crisis - The Rants Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Rants Group Continues to Support Tenants During the COVID-19 Crisis\" \/>\n<meta property=\"og:description\" content=\"By Heidi Smith (Thurston Talk) Paying your own mortgage as the COVID-19 crisis unfolds is stressful enough. Imagine managing hundreds of commercial and residential properties whose tenants suddenly lack reliable income streams. If you\u2019re Pat Rants, president and CEO of The Rants Group, the response is to focus on collaboration and problem-solving. \u201cWe\u2019re going to…\" \/>\n<meta property=\"og:url\" content=\"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/\" \/>\n<meta property=\"og:site_name\" content=\"The Rants Group\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/rantsgroup\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-28T17:18:49+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-07-16T17:20:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/rantsgroup.com\/wp-content\/uploads\/2019\/08\/fb-og-ration.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"bravocharlie\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@RantsGroup\" \/>\n<meta name=\"twitter:site\" content=\"@RantsGroup\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"bravocharlie\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/\"},\"author\":{\"name\":\"bravocharlie\",\"@id\":\"https:\/\/rantsgroup.com\/#\/schema\/person\/dbe8625f3387a929b0341e2b1e3258dd\"},\"headline\":\"The Rants Group Continues to Support Tenants During the COVID-19 Crisis\",\"datePublished\":\"2020-04-28T17:18:49+00:00\",\"dateModified\":\"2020-07-16T17:20:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/\"},\"wordCount\":830,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/rantsgroup.com\/#organization\"},\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/\",\"url\":\"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/\",\"name\":\"The Rants Group Continues to Support Tenants During the COVID-19 Crisis - The Rants Group\",\"isPartOf\":{\"@id\":\"https:\/\/rantsgroup.com\/#website\"},\"datePublished\":\"2020-04-28T17:18:49+00:00\",\"dateModified\":\"2020-07-16T17:20:02+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/rantsgroup.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Rants Group Continues to Support Tenants During the COVID-19 Crisis\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/rantsgroup.com\/#website\",\"url\":\"https:\/\/rantsgroup.com\/\",\"name\":\"The Rants Group\",\"description\":\"Type: Full-time\",\"publisher\":{\"@id\":\"https:\/\/rantsgroup.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/rantsgroup.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/rantsgroup.com\/#organization\",\"name\":\"The Rants Group\",\"url\":\"https:\/\/rantsgroup.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/rantsgroup.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/rantsgroup.com\/wp-content\/uploads\/2018\/05\/genera-logo-rsm.png\",\"contentUrl\":\"https:\/\/rantsgroup.com\/wp-content\/uploads\/2018\/05\/genera-logo-rsm.png\",\"width\":800,\"height\":155,\"caption\":\"The Rants Group\"},\"image\":{\"@id\":\"https:\/\/rantsgroup.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/rantsgroup\/\",\"https:\/\/x.com\/RantsGroup\",\"https:\/\/www.linkedin.com\/company\/the-rants-group\",\"https:\/\/www.youtube.com\/channel\/UCxXKEsl_gA9SWBziuQWhPfQ\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/rantsgroup.com\/#\/schema\/person\/dbe8625f3387a929b0341e2b1e3258dd\",\"name\":\"bravocharlie\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/rantsgroup.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/e2dd5c5177d84def1edb431f34b24110?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/e2dd5c5177d84def1edb431f34b24110?s=96&d=mm&r=g\",\"caption\":\"bravocharlie\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The Rants Group Continues to Support Tenants During the COVID-19 Crisis - The Rants Group","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/","og_locale":"en_US","og_type":"article","og_title":"The Rants Group Continues to Support Tenants During the COVID-19 Crisis","og_description":"By Heidi Smith (Thurston Talk) Paying your own mortgage as the COVID-19 crisis unfolds is stressful enough. Imagine managing hundreds of commercial and residential properties whose tenants suddenly lack reliable income streams. If you\u2019re Pat Rants, president and CEO of The Rants Group, the response is to focus on collaboration and problem-solving. \u201cWe\u2019re going to…","og_url":"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/","og_site_name":"The Rants Group","article_publisher":"https:\/\/www.facebook.com\/rantsgroup\/","article_published_time":"2020-04-28T17:18:49+00:00","article_modified_time":"2020-07-16T17:20:02+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/rantsgroup.com\/wp-content\/uploads\/2019\/08\/fb-og-ration.png","type":"image\/png"}],"author":"bravocharlie","twitter_card":"summary_large_image","twitter_creator":"@RantsGroup","twitter_site":"@RantsGroup","twitter_misc":{"Written by":"bravocharlie","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/#article","isPartOf":{"@id":"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/"},"author":{"name":"bravocharlie","@id":"https:\/\/rantsgroup.com\/#\/schema\/person\/dbe8625f3387a929b0341e2b1e3258dd"},"headline":"The Rants Group Continues to Support Tenants During the COVID-19 Crisis","datePublished":"2020-04-28T17:18:49+00:00","dateModified":"2020-07-16T17:20:02+00:00","mainEntityOfPage":{"@id":"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/"},"wordCount":830,"commentCount":0,"publisher":{"@id":"https:\/\/rantsgroup.com\/#organization"},"articleSection":["News"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/","url":"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/","name":"The Rants Group Continues to Support Tenants During the COVID-19 Crisis - The Rants Group","isPartOf":{"@id":"https:\/\/rantsgroup.com\/#website"},"datePublished":"2020-04-28T17:18:49+00:00","dateModified":"2020-07-16T17:20:02+00:00","breadcrumb":{"@id":"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/rantsgroup.com\/the-rants-group-continues-to-support-tenants-during-the-covid-19-crisis\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/rantsgroup.com\/"},{"@type":"ListItem","position":2,"name":"The Rants Group Continues to Support Tenants During the COVID-19 Crisis"}]},{"@type":"WebSite","@id":"https:\/\/rantsgroup.com\/#website","url":"https:\/\/rantsgroup.com\/","name":"The Rants Group","description":"Type: Full-time","publisher":{"@id":"https:\/\/rantsgroup.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/rantsgroup.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/rantsgroup.com\/#organization","name":"The Rants Group","url":"https:\/\/rantsgroup.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/rantsgroup.com\/#\/schema\/logo\/image\/","url":"https:\/\/rantsgroup.com\/wp-content\/uploads\/2018\/05\/genera-logo-rsm.png","contentUrl":"https:\/\/rantsgroup.com\/wp-content\/uploads\/2018\/05\/genera-logo-rsm.png","width":800,"height":155,"caption":"The Rants Group"},"image":{"@id":"https:\/\/rantsgroup.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/rantsgroup\/","https:\/\/x.com\/RantsGroup","https:\/\/www.linkedin.com\/company\/the-rants-group","https:\/\/www.youtube.com\/channel\/UCxXKEsl_gA9SWBziuQWhPfQ"]},{"@type":"Person","@id":"https:\/\/rantsgroup.com\/#\/schema\/person\/dbe8625f3387a929b0341e2b1e3258dd","name":"bravocharlie","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/rantsgroup.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/e2dd5c5177d84def1edb431f34b24110?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e2dd5c5177d84def1edb431f34b24110?s=96&d=mm&r=g","caption":"bravocharlie"}}]}},"_links":{"self":[{"href":"https:\/\/rantsgroup.com\/wp-json\/wp\/v2\/posts\/4591"}],"collection":[{"href":"https:\/\/rantsgroup.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rantsgroup.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rantsgroup.com\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/rantsgroup.com\/wp-json\/wp\/v2\/comments?post=4591"}],"version-history":[{"count":0,"href":"https:\/\/rantsgroup.com\/wp-json\/wp\/v2\/posts\/4591\/revisions"}],"wp:attachment":[{"href":"https:\/\/rantsgroup.com\/wp-json\/wp\/v2\/media?parent=4591"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rantsgroup.com\/wp-json\/wp\/v2\/categories?post=4591"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rantsgroup.com\/wp-json\/wp\/v2\/tags?post=4591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}